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AEOUPGRADE Terms of Service

These Terms set out the rights and obligations of Global Vision Co., Ltd. (AI Division) (the “Company”) and the customer with respect to the AEO (answer engine optimization) services provided by the Company under the name AEOUPGRADE (the “Services”).

Article 1 (Scope of Services)

The Services are limited to the scope of work stated in the quotation (site audit, technical configuration fixes, keyword and question research, content planning and writing, structured data implementation, cleanup of information on external platforms, performance monitoring and reporting, etc.) and to the target sites. Work not stated in the quotation will be performed only after the customer’s separate consent and an additional contract.

Article 2 (Delegation of Work and Consent to Access)

① The customer warrants that it holds legitimate administrative rights over the target sites and related accounts (search engine webmaster tools, map and platform accounts, etc.), and delegates to and consents to the Company accessing, inspecting and modifying them within the scope of work.

② The Company will not access systems or view information beyond the delegated scope, and where possible will first request read-only access.

Article 3 (Customer’s Duty to Cooperate)

The customer shall provide the information, access and content review feedback needed for the work, and, where the customer or the customer’s developer applies changes provided by the Company, shall inform the Company whether they have been applied.

Article 4 (Fees and Payment)

① Fees are the amount stated in the quotation (VAT excluded) and are paid by bank transfer or card. Monthly management plans are billed on the agreed day each month.

② If the audit results change the scope of work, the Company will present an additional quotation and will not charge any additional fees without the customer’s consent.

Article 5 (Cancellation and Refunds)

① Cancellation before work begins: a full refund is given.

② Cancellation after work begins: the amount corresponding to work already performed is deducted and the remainder is refunded.

③ For monthly management plans, if termination is requested before the next billing date, no charges will be made from the following month.

Article 6 (Notice Regarding Results)

① Search rankings and the content of AI answers are determined by each search engine and AI service according to its own criteria, and the Company does not guarantee any specific ranking, visibility, mention or traffic.

② The Company follows the guidelines published by each search engine and AI service, and does not use methods prohibited by those guidelines (buying links, keyword stuffing, hidden content, etc.).

Article 7 (Limitation of Liability)

① The Company is not liable for damages caused by changes in the policies or algorithms of search engines or AI services, changes to the site by the customer or a third party, hosting or platform failures, or errors in information provided by the customer.

② Except where damage to the customer is caused by the Company’s intent or gross negligence, the Company’s liability for damages is limited to the fees paid for the relevant Services.

Article 8 (Rights to Deliverables)

The right to use deliverables (reports, content, settings) for which payment has been completed belongs to the customer. The Company will publish results as a case study only with the customer’s consent.

Article 9 (Confidentiality and Data Destruction)

The Company will not provide to any third party the customer’s information or data learned in the course of the work, and within 30 days after the contract ends will destroy the access information it received and advise the customer on revoking its access.

Article 10 (Dispute Resolution)

Disputes relating to the Services shall be resolved through mutual consultation; if no agreement is reached, the Seoul Southern District Court shall have jurisdiction.

Effective date: 2026-10-27